Every piece of your information is handled with the utmost care at cv998. On this page, we clearly explain what data is collected, why it is collected, and how it is kept secure.
Important: By using cv998, you are considered to have read and agreed to this Privacy Policy. Please read it in full before creating an account.
Cv998 is a trusted online gaming platform delivering a safe and enjoyable experience for players in Bangladesh and the surrounding region. We believe privacy is a fundamental right, and this policy reflects that commitment.
This policy applies to the cv998 website (cv998.win), mobile app, and all associated services. Whether you are registering, playing games, or contacting customer support, cv998 is committed to protecting your information at every step.
This Privacy Policy has been prepared in accordance with international data protection regulations (GDPR) and applicable local laws. Our goal is to be fully transparent about what data cv998 holds and why.
Cv998 only collects information that is genuinely necessary to provide its services. We do not collect data beyond what is needed.
| Data Type | Purpose |
|---|---|
| Full Name | Account Verification & KYC Process |
| Mobile Number | OTP Verification & Security Notifications |
| Email Address | Account Notifications & Promotional Emails |
| Date of Birth | Age Verification (to confirm 18+) |
| National ID Number | Identity Verification & Regulatory Compliance |
| Address | Verification & KYC |
| Payment Information (bKash/Nagad number) | Deposit & Withdrawal Process |
Please Note: cv998 never stores your password, full bank card number, or PIN. All payment information is processed through encrypted gateways.
Cv998 uses your information solely for specific, legitimate purposes. We never sell your data or use it for unrelated purposes without your consent.
Opt-Out Option: You can opt out of promotional emails or SMS at any time through your account settings. However, transaction-related messages will always be sent.
Cv998 follows industry-leading standards to protect your data. Our servers are hosted in internationally certified data centers with round-the-clock security monitoring.
Cv998 retains your data only for as long as necessary. Even after account closure, certain information may be kept for up to 5 Years may be retained. After that, it will be permanently deleted.
Cv998 uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some cv998 features from working properly.
Every cv998 member has specific rights over their own data. We fully respect and uphold those rights.
To exercise any of the rights above, please contact our support team. We typically respond within 30 Business Days we will respond within. However, we may request certain information to verify your identity.
Exception: Certain data may not be eligible for deletion due to legal obligations — for example, tax records or data retained at the request of regulatory bodies.
Cv998 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Date of birth is verified at registration, and age is confirmed through KYC where required.
If we become aware that a minor's data has been collected inadvertently, the account will be immediately closed, all data will be deleted, and the relevant authorities will be notified if necessary.
Cv998's platform integrates certain licensed third-party games and payment services. These providers operate under their own privacy policies, which may differ from cv998's.
Note: Before using any third-party service, we recommend reviewing their own privacy policy.
Cv998 reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or platform notification.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team.
Data Protection Officer: cv998 has a dedicated Data Protection Officer (DPO) who oversees all privacy-related matters. You can reach the DPO directly at [email protected].
We protect your privacy not just in words, but through technology and processes
Every data transfer between your device and cv998 servers is secured with 256-bit SSL encryption. No one can intercept your information in transit.
Cv998 never sells your personal data to third parties. Our business model does not rely on advertising, so there is no reason to sell your profile.
Cv998 offers two-factor authentication (2FA) to prevent unauthorized access to your account. No one can log in without the OTP.
Independent cybersecurity experts regularly audit cv998's systems. Any vulnerabilities found are addressed immediately.
Cv998 data is stored in ISO-certified, internationally standard data centers with 24/7 monitoring and automated backups.
We have nothing to hide. This Privacy Policy clearly states what data is collected and why. Feel free to ask us anything, at any time.
Your information is completely safe — sign up with confidence. A welcome bonus, Live Casino, and thousands of games are waiting for you at cv998.