Cv998 FAQ — Your
Answers to all your questions

No. Under cv998's rules, each person is allowed only one account. Creating multiple accounts risks suspension of all associated accounts and forfeiture of any accumulated bonuses. If you're having trouble, please contact support.

You can start playing with small deposits right away. However, identity verification (KYC) may be required for larger withdrawals. This is purely a security measure and the process is simple and quick.

Yes, you can update your mobile number from your account settings. For security purposes, the new number must be verified — an OTP will be sent to your old number and another to the new one. The change is completed once both are verified.

You can deposit at cv998 via bKash, Nagad, Rocket, Upay, or bank transfer. Mobile banking options are the fastest, with funds typically credited within 1–5 minutes.

The minimum deposit starts at just BDT 100, making it very accessible for players in Bangladesh. The maximum limit depends on the payment method and your account level. Visit the deposit page for full details.

Mobile banking withdrawals are typically processed within 5–30 minutes. Bank transfers may take 1–2 business days. VIP members receive priority processing for faster service.

cv998 does not charge any deposit fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges in accordance with their policies.

The following bonus types are available at cv998:

• Welcome Bonus — Extra balance on your first deposit
• Daily Reload Bonus — Daily deposit bonus
• Cashback Offers — Get a portion of your losing bets back
• Referral Bonus — Rewards for referring friends
• VIP Exclusive Bonuses — Exclusive offers at higher levels

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a bonus of 100 BDT with a 10x wagering requirement means you must wager 1,000 BDT before the bonus can be withdrawn. Each bonus has its own terms, so read the conditions carefully before claiming an offer.

Most bonuses are credited to your account automatically after a deposit. Some special promotions may require a promo code. If you don't receive your bonus, contact us via live chat and our support team will sort it out.

The cv998 game lobby features over 500 games, including Live Casino (Baccarat, Roulette, Blackjack), slots, fishing games, video poker, and much more. New games are added every week.

Yes. All games on cv998 use RNG (Random Number Generator) technology, ensuring completely random and fair outcomes. Live Casino games are run by real dealers and broadcast via live stream.

Yes, all games on cv998 are mobile-optimized and run smoothly on both Android and iOS devices. Downloading the mobile app gives you an even smoother experience, plus push notifications to keep you updated on the latest offers.

You are automatically enrolled in the VIP program as soon as you register at cv998. Play games to earn points and level up — each new level unlocks fresh perks and higher bonuses.

Points are earned automatically on every bet. Live Casino and slots earn more points. Participating in special events and tournaments can also earn you bonus points.

If there is insufficient activity over a set period (typically monthly or quarterly), your level may be reviewed and adjusted. Playing regularly and staying active is the best way to keep your VIP status.

Yes, cv998 is a licensed gaming platform. All data is protected with SSL encryption. Your personal and financial information is completely secure and is never shared with third parties.

Change your password immediately and contact cv998 support via live chat or email. The support team will promptly verify your account and secure it. Keeping Two-Factor Authentication enabled significantly reduces this risk.

Ways to reach the cv998 support team:

• Live Chat — Chat with us directly on the website, available 24/7
• Email — Email us at [email protected]
• Telegram — Join the official Telegram channel

Bengali-speaking support agents are available at all times.

cv998 takes responsible gaming seriously. We offer deposit limits, session time limits, and a self-exclusion option. You can also request a temporary account suspension at any time. Gaming should always be a source of fun — we encourage you not to let it become a habit.

The cv998 app is available directly from the download page on our website. Download the Android APK file and install it manually. Before installing, make sure to enable "Unknown Sources" in your phone's settings.

iPhone and iPad users can access cv998.win through the Safari browser. The mobile website is fully functional on iOS and just as convenient as a native app. Add it to your home screen for an app-like experience.

When a new version is available, you'll receive an update notification within the app. You can also update manually by downloading the latest APK from the download page. Always using the latest version ensures the best performance and security.